How New Age IT collects, uses, and protects your information.
New Age IT (“we,” “our,” or “us”) is a managed IT services provider based in the Kansas City area. We operate the website at thenewageit.com and the client portal at admin.thenewageit.com. This Privacy Policy explains how we handle information we collect through these services.
When you contact us, request a quote, or create an account in our client portal, we may collect:
Our web server may log standard access information such as your IP address, browser type, referring page, and timestamps. We do not use third-party analytics trackers or advertising networks on this site.
If you submit a quote request or contact form, your information is sent to our internal team via email and stored in our client management system. We use this information solely to respond to your inquiry and provide services.
We use collected information to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Your data is stored on servers we own and manage, located in the United States. We implement industry-standard security measures including encrypted connections (HTTPS/TLS), hashed password storage, and access controls. Only authorized New Age IT staff can access client data.
No method of electronic transmission or storage is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.
If you are a client whose email is hosted by New Age IT, your email data resides on our mail servers (mail.thenewageit.com). We do not read, scan, or share your email content. Email is stored and transmitted using standard SMTP/IMAP protocols with TLS encryption where supported. You retain full ownership of your email data.
Our public website does not use tracking cookies or third-party analytics. The client portal uses a session cookie solely to keep you logged in. This cookie is essential to portal functionality and is cleared when you sign out or close your browser.
We may use third-party tools for infrastructure purposes (e.g., DNS, SSL certificate issuance). These providers process only the technical data necessary to deliver their service and are bound by their own privacy policies. We do not share client data with third-party marketing or advertising platforms.
We retain client and service records for as long as the client relationship is active and for a reasonable period afterward for accounting and legal purposes (typically 7 years). Inactive accounts and related data may be deleted upon request or after an extended period of inactivity.
You may contact us at any time to:
Our services are intended for business use and are not directed at individuals under 13 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or how we handle your data, contact us at:
New Age IT
Email: info@thenewageit.com