Managed IT plans, optional add-ons, standalone support, network infrastructure, and web development — all in one place.
| Service | Type | 12-Month | 6-Month | No Contract | Description |
|---|---|---|---|---|---|
| Workstation Lifecycle Plan | Core Plan | $500/device/mo | $700/device/mo | Not offered | Full managed workstation support with maintenance, monitoring, rollover labor hours, and scheduled hardware replacement every 24 months |
| Client-Owned Workstation Plan | Core Plan | $300/device/mo | $500/device/mo | Not offered | Managed workstation support for client-owned computers; lower monthly rate, but no scheduled hardware replacement |
| Mac Lifecycle Plan | Core Plan | $1000/Mac/mo | $1350/Mac/mo | Not offered | Managed Mac support with lifecycle coverage and scheduled replacement every 24 months |
| Client-Owned Mac Support | Core Plan | $650/Mac/mo | $900/Mac/mo | Not offered | Managed Mac support for client-owned Macs; no scheduled hardware replacement |
| Pay-As-You-Go IT Support | Standalone | — | — | $150/hr | One-off support without monitoring, rollover labor, hardware replacement, or contract benefits |
| Service | Type | Price | Description |
|---|---|---|---|
|
Remote Support
Included in: Managed workstation/Mac plans
|
Included | Included | Remote troubleshooting and support for covered devices |
|
Basic On-Site Support
Included in: Managed workstation/Mac plans
|
Included | Included | Local on-site help when remote support is not enough |
|
Patch & Update Management
Included in: Managed workstation/Mac plans
|
Included | Included | Routine updates to help keep systems stable and secure |
|
Basic Endpoint Monitoring
Included in: Managed workstation/Mac plans
|
Included | Included | Basic monitoring of covered devices for support and stability |
|
New Device Setup
Included in: Lifecycle plans
|
Included | Included | Setup, configuration, updates, and basic software installation for covered lifecycle devices |
|
Hardware Refresh
Included in: Lifecycle plans only
|
Included | Included | Scheduled computer replacement every 24 months for full lifecycle plans |
|
Rollover Labor Hours
Included in: Managed workstation/Mac plans
|
Included | Included | 3 included labor hours per month, rolling over through the active contract term |
|
Vendor Coordination
Included in: Managed plans
|
Included | Included | Help coordinating with ISPs, software vendors, warranty providers, and other technology vendors |
|
Basic IT Documentation
Included in: Managed plans
|
Included | Included | Documentation of devices, accounts, network details, and important support information |
|
User Onboarding / Offboarding
Included in: Managed plans
|
Included | Included | Help setting up and removing users, accounts, access, and devices |
|
Basic Security Review
Included in: Managed plans
|
Included | Included | Basic review of accounts, devices, and common security risks |
| Service | Type | 12-Month | 6-Month | No Contract | Description |
|---|---|---|---|---|---|
| Email / Mailbox Admin | Add-On | $5/mailbox/mo | $8/mailbox/mo | $20/mailbox/mo | Basic mailbox support and administration |
| Full Microsoft 365 / Google Workspace Admin | Add-On | $15/user/mo | $22/user/mo | $35/user/mo | User management, groups, security settings, permissions, and admin changes |
| Domain / DNS / SSL Management | Add-On | $50/domain/mo | $75/domain/mo | $150/domain/mo | DNS records, SSL renewals, and basic domain administration |
| Workstation Backup Monitoring | Add-On | $25/device/mo | $35/device/mo | $50/device/mo | Monitoring and basic admin for workstation backups |
| Server Backup Monitoring | Add-On | $200/server/mo | $275/server/mo | $350/server/mo | Monitoring and basic admin for server backups |
| Cloud Mailbox Backup | Add-On | $8/mailbox/mo | $12/mailbox/mo | $18/mailbox/mo | Backup monitoring for Microsoft 365 or Google Workspace mailboxes |
| Endpoint Security Management | Add-On | $25/device/mo | $35/device/mo | $50/device/mo | Antivirus/EDR management; licenses billed separately unless bundled |
| DNS Filtering / Web Protection | Add-On | $10/user/mo | $15/user/mo | $25/user/mo | Protection against malicious and phishing domains |
| Password Manager Administration | Add-On | $8/user/mo | $12/user/mo | $20/user/mo | Password manager setup, policy help, user recovery, and admin support |
| Security Awareness Training | Add-On | $5/user/mo | $8/user/mo | $12/user/mo | Basic employee security awareness training |
| Phishing Simulation | Add-On | $100/campaign | $150/campaign | $250/campaign | Simulated phishing campaigns. 12-mo: $100/mo + $3/user; 6-mo: $150/mo + $5/user; no-contract: $250/campaign. |
| Service | Type | Price | Description |
|---|---|---|---|
| After-Hours Emergency Support | Standalone | $300/hr | Urgent nights/weekends support |
| New Computer Setup | Standalone | $250/device | Setup, updates, account configuration, and basic software installation |
| Data Transfer to New Computer | Standalone | $200/device | Transfer files and basic user data to a new machine |
| User Onboarding / Offboarding (Standalone) | Standalone | $75/user | Add or remove users, accounts, and access — for clients without a managed plan |
| Email Migration | Standalone | $75/mailbox | Mailbox migration work |
| IT Assessment / Consultation | Standalone | $250/flat | Basic consultation or review for non-managed clients |
| Vendor Coordination (Standalone) | Standalone | $150/hr | Help dealing with ISPs, software vendors, hosting companies, and support lines — for clients without a managed plan |
| Firewall Installation | Quoted | Quote required | Needs quote because hardware, location, rules, complexity, and network size vary |
| Wi-Fi Installation | Quoted | Quote required | Needs quote because access point count, cabling, building size, and coverage needs vary |
| Network Cleanup | Quoted | Quote required | Needs quote because every messy network is different |
| Service | Type | 12-Month | 6-Month | No Contract | Description |
|---|---|---|---|---|---|
| Firewall / Router Management | Add-On | $150/device/mo | $200/device/mo | $250/device/mo | Firewall/router management, troubleshooting, and basic rule changes |
| Managed Switch | Add-On | $75/device/mo | $100/device/mo | $150/device/mo | Switch management, port troubleshooting, and VLAN/basic configuration support |
| Managed Wi-Fi Access Point | Add-On | $50/AP/mo | $75/AP/mo | $100/AP/mo | Wi-Fi access point support, troubleshooting, and configuration |
| Printer / Scanner Support | Add-On | $40/device/mo | $60/device/mo | $150/device/mo | Office printer/scanner setup and troubleshooting. No-contract billed at $150/hr. |
| NAS / Local Storage Management | Add-On | $150/device/mo | $225/device/mo | $300/device/mo | Shared storage, permissions, and health checks |
| Server Management | Add-On | $750/server/mo | $950/server/mo | $1250/server/mo | Server updates, monitoring, administration, and troubleshooting |
| Service | Type | Price | Description |
|---|---|---|---|
| Website Creation | Quoted | Quote required | New websites, redesigns, landing pages, and business websites built around client needs |
| Website Hosting | Standalone | $49/site/mo | Hosting, SSL, DNS/hosting setup, and basic server-side care |
| Managed Website Care | Standalone | $149/site/mo | Hosting, SSL, monitoring, backups, updates, and technical website maintenance |
| Website Updates & Maintenance | Standalone | $99/site/mo | Small content edits, page updates, image swaps, announcements, and routine website changes |
| Complete Website Care Plan | Bundle | $199/site/mo | Managed hosting plus routine website updates and maintenance in one plan |
| Blog / Content Posting | Standalone | $25/post | Client provides content; New Age IT posts and formats it |
| Custom Forms & Integrations | Quoted | Quote required | Quote forms, contact routing, database storage, notifications, and third-party integrations |
| Web App / Portal Development | Quoted | Quote required | Client portals, admin portals, dashboards, scheduling tools, and integrations |
| Software Development | Quoted | Quote required | Custom software, automations, internal tools, dashboards, scripts, business applications, and integrations |
New Age IT handles the full device lifecycle. Includes managed support, monitoring, rollover labor hours, and scheduled hardware replacement every 24 months. We coordinate sourcing and setup — no install fee, no extra charge from your rollover bank.
You purchase the hardware; we provide full managed IT support, monitoring, and rollover labor hours at a lower monthly rate. Scheduled 2-year hardware replacement is not included. Repairs, warranty issues, upgrades, and replacement computers remain the client’s responsibility unless quoted separately. Devices must meet our minimum hardware, OS, and stability requirements.
Some services require a quote because the cost depends on scope, complexity, hardware, third-party licensing, integrations, number of users, number of devices, or the condition of the existing environment.
Quote-required services include: Website creation, software development, custom forms & integrations, web app/portal development, firewall installation, Wi-Fi installation, and network cleanup.
Use our pricing calculator to see an instant estimate — no sales call required.